Productivity is often seen as the holy grail for business. Yet the approach many businesses take to getting the best out of their staff actually has the opposite effect.
Open-plan workspaces, for example, are great for collaboration. But they fail to cater for those who need peace and quiet to generate new ideas or tackle complex problems.
Close oversight of people's tasks and projects may help them feel supported—and ensure the right resources are in place to deliver on objectives. But micromanagement is also stifling people's creativity.