Genesys MidMarket - Nucleus Research Genesys PureCloud Makes Omnichannel Accessible

Nucleus Research Genesys Pure Cloud Makes Omni channel Accessible

Genesys PureCloud is a cloud contact center solution. In examining the experiences of PureCloud customers, Nucleus found rapid time to deployment (typically two to three months), low initial and ongoing costs, and the ability to gain greater value over time from vendor upgrades and enhancements delivered payback in fewer than six months.